Contact Us

Thank you for visiting CORCSAC.

If you have any questions about your order, shipping, returns, refunds, product information, sizing, or payment, please contact our customer service team. We are here to help.

Customer Service Email

Email: help@xmsy-aftersales.info

What to Include in Your Message

To help us respond faster, please include the following information when contacting us:

• Your full name

• Your order number, if available

• The email address used to place the order

• A clear description of your question or issue

• Photos or screenshots, if your issue is related to a product, delivery, or payment problem

Customer Service Hours

Our customer service team usually responds within 1–3 business days.

Business days do not include weekends or public holidays. Response times may be longer during holidays, promotional periods, or periods of high order volume.

Order Support

For questions about an existing order, please contact us at:

help@xmsy-aftersales.info

Please include your order number so we can locate your order and assist you more efficiently.

Shipping Support

If you have questions about shipping, tracking, delivery delays, or address updates, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to change the shipping address, but we will do our best to help.

Returns and Refunds

For return or refund requests, please review our Return & Refund Policy before contacting us.

When contacting us about a return or refund, please include your order number and a brief explanation of the issue.

Important Notice

Please make sure your contact information and shipping address are accurate when placing your order. Incorrect or incomplete information may cause delays or failed delivery.

We appreciate your patience and will do our best to respond to your message as soon as possible.